.==ALL MACARONS ARE MADE WITH ALMONDS== 
AND MAY CONTAIN TRACES OF OTHER NUTS
Contains eggs, dairy, and nuts.

OWNERSHIP AND OPERATION
This website belongs to CHANTAL GUILLON.

AGREEMENT TO BE BOUND
Your use of this website constitutes your agreement with CHANTAL GUILLON to be bound by, and to act in accordance with, these Terms and Conditions.

REVISION TO THIS AGREEMENT
Amendments to this agreement can be made and effected by us from time to time without notice.
Agreement posted on the website reflects the latest agreement.

USE OF SITE MATERIAL
CHANTAL GUILLON macarons own the copyright for all the materials on the website or have a valid right from a third party to use materials on the website.
CHANTAL GUILLON macarons also owns or has a valid right to use trademarks, service marks, and trade names used on this website.
No part of the website can be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright, trademark, and other proprietary notices on the materials. Any modification of the materials or use of the materials for any other purpose is a violation of CHANTAL GUILLON copyright and other proprietary rights. The use of any such materials on any other website or computer network without CHANTAL GUILLON written consent is strictly prohibited. Your use of trademarks, service marks, and trade names on this website in any manner other than as authorized in these terms and conditions, or as authorized in writing by CHANTAL GUILLON. is strictly prohibited.

ACKNOWLEDGEMENT OF RIGHTS
You will not redistribute, sell, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the website or proprietary information related thereto.

PRIVACY
For the only purpose to improve customer service and user experience, some visitor session will be recorded. Name and identity of the user won’t be disclosed and or revealed. The recording will remain anonymous.

AVAILABILITY OF HELP
While CHANTAL GUILLON is under no obligation to provide any support for the use of the web site, CHANTAL GUILLON may, at its sole discretion, provide phone support from time to time.

SUBMISSIONS
All comments, suggestions, graphics, ideas (including product and advertising ideas), and other information or materials you submit to CHANTAL GUILLON through this website will become and remain the exclusive property of CHANTAL GUILLON, including any future rights associated with such submissions, even if these Terms and Conditions are later modified or terminated. This means that you disclaim any proprietary rights in such submissions, and you acknowledge CHANTAL GUILLON unrestricted right to use them (or materials or ideas similar to them) in any medium, now and in the future, without notice, compensation or other obligation to you or any other person. It also means CHANTAL GUILLON has no obligation to keep your submissions confidential.

LINKS TO OTHER SITES
For your convenience and enjoyment, this website may provide links to other websites on the World Wide Web that are not operated by CHANTAL GUILLON. These links do not mean that CHANTAL GUILLON endorses, approves or sponsors any information available at the linked site or any products that may be sold there, nor is CHANTAL GUILLON liable for any damage that might result from your use of such information or products.

PAYMENTS AND PROCESSING OF ORDERS
You must be 18 years or older, and responsible for all payment activities you do on this website.
Payment for the products shall be made prior to CHANTAL GUILLON’s acceptance of an order.
CHANTAL GUILLON has all the discretion to cancel or deny orders of macarons and or other items.
CHANTAL GUILLON is not responsible for pricing, typographical, or other errors in invoicing and reserves the right to cancel any orders arising from such errors.
Choice of macarons flavors assortment is indicative if one of many flavors are not available, we take the right to replace it with another flavor.

REFUND & ORDER CANCELLATION
In-store payments: All payments made are non-refundable.
Online payments: All payments made are non-refundable except if a delivery/shipping order is not completed, and it is proven to be the direct consequence of CHANTAL GUILLON misacting.
In case, of a non-fulfillment due to a disaster, CHANTAL GUILLON will decide, at its sole discretion, if a refund will be made. And a restocking fee will be charged to cover the service expenses. In no case, a refund will be made if it is due to incorrect or incomplete information provided by the purchasing customer.

ORDER VIA CORPORATE & CELEBRATION SERVICE

Full payment is due at order confirmation. Any add-ons to your order must be noted and paid in full 2 weeks in advance, and/or may subject to a rush fee. Because our products are fresh, no returns are allowed and payments are nonrefundable.

Our products are all handmade. Shapes, grade, color, and aspect may vary slightly according to production. Your choice of macarons flavors may be modified, according to availability and no later than 7 business days prior to the event. Customized orders cannot be changed after confirmation. Any other modifications must be noted at least 2 weeks in advance and will be subject to our discretion.

CUSTOMIZATION ORDER COPYRIGHT
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Chantal Guillon Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable to copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. Chantal Guilon policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

By submitting your artwork and logo, you are claiming that the artwork, logo, and all associated intellectual property rights belong to you. By printing and providing files, the customer assumes all responsibility and liability for any copyright, trademark, service mark and other intellectual property claims.

CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not Chantal Guillon, are entirely responsible for all Content that you use from Chantal Guillon Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content.

PICKUP
If nobody comes to pick-up an order, CHANTAL GUILLON will attempt to reach the pickup contact.
If the pickup contact is not reachable, CHANTAL GUILLON will attempt to reach the purchasing customer
If nobody can be reached, CHANTAL GUILLON will keep the order at the pickup location for up to 1 business day after the pickup date & time initially agreed on. After 1 business day, the order will be discarded (No refund policy)

BAY AREA HAND DELIVERY
There is a 2h window for all deliveries, and the recipient must be present to receive the package unless otherwise instructed in the “Order Notes” field at Checkout.
If nobody is available to receive the delivery, we will wait no longer than 10 minutes at the delivery address, and after attempting to call the recipient at the phone number indicated in the “receiver phone number” field, we will leave the package at the recipient’s location (apartment or office door). If no access has been provided inside the establishment, the order will be returned to one of our boutiques.
A returned order will be available for pick up at the designated boutique for up to 1 business day after the initial delivery date & time. (No refund policy)

The delivery is made by a third party company, we offer a 2 hours window which is not guaranteed. In case of an occasional delay,  (driver pick-up delayed, traffic, accident, etc)CHANTAL GUILLON is not responsible. (No refund policy)

For important date and events, we strongly advise ordering a hand delivery for the day prior to the event.

CALIFORNIA SHIPPING
We ship our macarons GROUND OVERNIGHT. All transit lead times are indicative only.
Most orders will be shipped out Monday through Thursday in order to avoid weekend delays. Orders placed after 2:00 pm EST are shipped on the next business shipping day unless the specific date was specified. We do not deliver to P.O. boxes.
By placing an order for shipping, you acknowledge that Chantal Guillon is not responsible in any way for occasional delay or breakage that may occur during transportation. Chantal Guillon is using an adequate packaging solution but does not have control over how the package will be handled by USPS or GSO, FedEx or COMMON CARRIER. (No refund policy)
CHANTAL GUILLON reserves the right to change the shipping method, at no additional cost, as long as it is not expected to delay the delivery.

US SHIPPING other than California (see above for California terms)
We ship our macarons 2 DAYS and 2 DAYS A.M. All transit lead times are indicative only.
Most orders will be shipped out Monday through Wednesday in order to avoid week-end delays. Orders placed after 2:00pm EST are shipped on the next business shipping day, unless specific date was specified. We do not deliver to P.O. boxes.
By placing an order for shipping, you acknowledge that Chantal Guillon is not responsible in any way for occasional delay or breakage that may occur during transportation. Chantal Guillon is using an adequate packaging solution but does not have control over how the package will be handled by USPS or GSO, FEDEX or COMMON CARRIER. (No refund policy)
CHANTAL GUILLON reserves the right to change the shipping method, at no additional cost, as long as it is not expected to delay the delivery.

PRODUCT PRICING & DESCRIPTIONS
We do not warrant those product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.

FRAUD
Fraudulent activities are highly monitored on our site and if fraud is detected CHANTAL GUILLON shall resort all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

LIMITATIONS OF LIABILITY
We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with any purchase made on this website.

Enjoy our macarons!